This Privacy Policy explains how Moment Studio collects, uses, and protects information when you use our online platform. We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We collect information you provide directly to us when you use our service. This includes information you provide when you fill out forms on our site, make a booking request, subscribe to updates, respond to surveys, or communicate with us. The types of information you may provide include details necessary to identify you and fulfil your requests related to our photography and creative services.

We also automatically collect certain information about your access to and use of our site. This may include your IP address, browser type, operating system, referring URLs, pages viewed, visit duration, and other usage data. This information helps us understand how users interact with our site and allows us to improve our service. We also collect information through cookies and similar technologies.

How We Use Your Information

We use the information we collect for various purposes, including:

To provide, operate, and maintain our services, such as managing your bookings for portrait photography, commercial photography, event photography, product photography, photo retouching, studio rental, or fine art prints.

To communicate with you, respond to your inquiries, and provide customer support.

To process transactions and send you related information, including confirmations and invoices.

To improve and personalize your experience on our site.

To understand and analyze how you use our service for development and improvement purposes.

To detect, prevent, and address technical issues.

To comply with legal obligations and enforce our terms and policies.

Legal Basis for Processing (GDPR)

We process your personal data based on different legal grounds, including:

Consent: Where you have given us clear consent for specific processing, such as for sending you marketing communications (if applicable and based on consent).

Contract: Where processing is necessary for the performance of a contract with you, such as when you book our services and we need to process your details to fulfil the booking.

Legal Obligation: Where processing is necessary for compliance with a legal obligation that applies to us.

Legitimate Interests: Where processing is necessary for our legitimate interests in operating our business, such as improving our services, ensuring the security of our site, and detecting fraud, provided these interests do not override your fundamental rights and freedoms.

Sharing Your Information

We do not sell your personal data to third parties.

We may share your information with third-party service providers who perform services on our behalf, such as website hosting, payment processing, and analytics. These service providers are contractually bound to protect your information and use it only for the purposes for which it was disclosed.

We may also disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal data is no longer required, we will securely delete or anonymize it.

Data Security

We implement technical and organizational measures designed to protect your personal data from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Data Protection Rights (GDPR)

Under GDPR, you have certain rights regarding your personal data:

The right to access: You have the right to request copies of your personal data.

The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

The right to erasure: You have the right to request that we erase your personal data under certain conditions.

The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.

The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

The right to withdraw consent: Where processing is based on your consent, you have the right to withdraw your consent at any time.

You also have the right to lodge a complaint with a supervisory authority if you are concerned about how we process your personal data.

Cookies

Our site uses cookies to enhance user experience and analyze site traffic. You can manage your cookie preferences through your browser settings. Please refer to our separate Cookie Policy (if available) or your browser's help section for more information on how to manage cookies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page, and the changes will be effective when posted. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your data protection rights, you may contact us:

Moment Studio
25 Bogstadveien,
0355 Oslo,
Norway